Privacy policy

MedGo Global Co., Ltd. ("MedGo Global", "we") operates this website. This policy explains what we collect through the partner inquiry form and how we use it.
What we collect

When you send the partner inquiry form we collect: company name, country and city, contact person, WeChat ID, email address, phone number, the treatments your clients ask for, expected patients per month, and your message.

We do not collect patients' medical information through this website.

Why we use it

We use the information to reply to your inquiry and to discuss a partnership with you. We do not use it for anything else.

How long we keep it

We keep inquiry records for one year, then delete them. If the inquiry leads to a contract, the contract sets its own retention terms.

Where it is processed

MedGo Global is based in the Republic of Korea. Sending the form transfers your information to Korea.

We use these service providers to run the site: Vercel Inc. (website hosting, United States), Google LLC (the spreadsheet that stores inquiry records, United States) and Slack Technologies, LLC (staff notifications, United States).

The Slack notification normally contains your company name and country only. If saving to the spreadsheet fails, the full inquiry is sent to Slack as a backup so that it is not lost.

Your rights

You can ask us to show you, correct or delete the information you sent. Contact the privacy officer below and we will respond without delay.

Privacy officer

Name: Kim Je-yeon

Contact: 010-4869-5148